Key Features:

Complete All-in-One Ornament Bundle (31 Pieces): Comes fully equipped with a shimmering 4-inch 3D star topper, string lights, and 30 Christmas ball ornaments in 3 coordinating colors and sizes—giving you a complete, dazzling holiday display in one box.

Sparkling Tinsel & Sequins Design: Crafted with high-reflective PVC tinsel and shiny sequins that catch and reflect the warm string lights, creating a bright, festive shine perfect for small living spaces, apartment corners, and office displays.

Instant 2-Minute Tool-Free Setup: Features a effortless pop-up pull-up design. Simply assemble the central support rod, attach the sturdy metal base, and pull the tree up over the stand—no tools or fluffing required!

Space-Saving Collapsible Storage: Folds flat in seconds back into its compact box for space-saving, hassle-free storage in closets or under beds until next holiday season.

Durable & Reusable Construction: Built with a sturdy metal central rod, a non-tip base, and flame-resistant high-grade PVC tinsel designed to last for multiple seasons of celebrations.

Versatile Year-Round Accent: Sleek pencil tree profile makes it ideal for apartments, front porches, fireplaces, hotel rooms, office lobbies, or festive themed parties throughout spring, autumn, and winter.

Product Specifications:

Design Aesthetic: Modern Pencil Tinsel / Pop-Up Holiday Accent / Space-Saving Sparkle.

Materials: High-Reflective PVC Tinsel, Sturdy Metal Support Rod & Base.

Overall Dimensions: 12" D x 12" W x 60" H (5 Feet Tall).

Base Type: Sturdy Metal Stand Base.

Total Components (31 Pcs): 1 x 5FT Collapsible Tinsel Tree, 1 x 4" 3D Star Topper, 30 x Christmas Balls (3 Colors/3 Sizes), 1 x String Light Set.

Setup Time: Approx. 2 Minutes (Tool-Free Pull-Up Assembly).

Special Features: Fully Collapsible, Pre-Decorated Bundle, Ultra-Slim Space-Saving Profile.

Primary Uses: Small Apartment Christmas Tree, Fireplace & Entryway Accent, Office Corner Decor, Festive Party & Holiday Display.

Last updated: 11/03/2026

1. Where We Ship

We currently ship to all addresses in the contiguous United States (48 states and Washington, D.C.). We do not ship to Alaska, Hawaii, US territories, military (APO/FPO) addresses, PO Boxes, or outside the United States.

2. Order Processing Time

• Processing time: 1–2 business days after your order is placed.
• Business days are Monday through Friday, excluding US federal holidays.
• Order cut-off: Orders placed after 5:00 PM Central Time, or on weekends and holidays, are processed on the next business day.
• During peak holiday periods (November–December), processing may take slightly longer. We’ll email you if your order is delayed.

3. Shipping Methods, Costs, and Delivery Times

Estimated total delivery time for Standard Shipping: 6–10 business days from the order date (1–2 days processing + 5–8 days transit).

• The $75.00 free shipping threshold is calculated on your order subtotal after discounts and before taxes.
• Delivery times are estimates, not guarantees. Carrier delays, weather, and holiday volume may affect delivery.

4. Where Your Order Ships From

Orders ship from our fulfillment location at 52 Cole Rd, Burkesville, KY 42717.

5. Order Tracking

When your order ships, we’ll email you a tracking number. You can also check your order status on our Track My Order page or on the carrier’s website (USPS, UPS, or FedEx).

6. Shipping Address

Please double-check your shipping address at checkout. We cannot change the address after an order has shipped. If a package is returned to us because of an incorrect or incomplete address, we’ll contact you to arrange reshipment, and you’ll be responsible for the additional shipping cost.

7. Damaged, Lost, or Missing Packages

If your package arrives damaged, is lost in transit, or has missing items, contact us within 7 days of the delivery date at hello@winterglowhome.store with your order number and photos of the item and packaging. We’ll send a replacement or issue a full refund.

8. Contact Us

Winter Glow Home LLC
52 Cole Rd, Burkesville, KY 42717, United States
Email: hello@winterglowhome.store
Hours (Central Time): Mon–Sat 9:00 AM – 5:00 PM, Sun 9:00 AM – 2:00 PM.

Last updated: 11/03/2026

At Winter Glow Home, we want you to be happy with your purchase. If something isn’t right, here’s how returns and refunds work.

1. Return Window

• You have 30 days from the delivery date to request a return.
• To be eligible, the item must be unused, in the same condition you received it, and in its original packaging with all included parts and accessories.
• For lighting and electrical items, products that have been plugged in briefly to test them are still eligible. Items that show signs of use, damage, or wear are not.

2. How to Start a Return

1. Email hello@winterglowhome.store  within the 30-day window.
2. Include your order number, the item(s) you want to return, and the reason.
3. We’ll reply within 1–2 business days with approval and return instructions.

Please do not send any item back before your return is approved. Returns sent without approval may not be accepted.

3. Return Shipping

We provide free return shipping on all approved returns. We’ll email you a prepaid return label once your return is approved.

4. Restocking Fee

We do not charge a restocking fee.

5. Refunds

• After we receive and inspect your return, we’ll email you to confirm.
• If approved, your refund will be issued to your original payment method within 3–5 business days of approval. Your bank or card issuer may take additional time to post the credit.
• What’s refunded: the price of the returned item(s). Original shipping charges are refunded only if the return is due to our error (damaged, defective, or incorrect item).
• If a returned item is damaged, used, or missing parts because of how it was handled after delivery, we may issue a partial refund or decline the return. We’ll contact you before making this decision.

6. Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or not what you ordered, contact us within 7 days of delivery at hello@winterglowhome.store with your order number and photos of the item and packaging. We’ll send a replacement or give a full refund, including shipping, at no extra cost to you.

7. Order Cancellations

• You may request a cancellation within 24 hours of placing your order, as long as it has not been shipped.
• If your order has already shipped, we cannot cancel it. You can return it once it arrives, following the process above.

8. Final Sale Items

Items clearly marked “Final Sale” on the product page before purchase cannot be returned or cancelled, unless they arrive damaged or defective.

9. Exchanges

We don’t process direct exchanges. To get a different item, please return the original item and place a new order.

10. Return Address

Approved returns must be sent to the address we give you in our return approval email.

• Winter Glow Home, 52 Cole Rd, Burkesville, KY 42717, United States

11. Contact Us

Winter Glow Home LLC
52 Cole Rd, Burkesville, KY 42717, United States
Email: hello@winterglowhome.store
Hours (Central Time): Mon–Sat 9:00 AM – 5:00 PM, Sun 9:00 AM – 2:00 PM.